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Change Email or Password

How to update your account email or password on Polyfollow.

Manage your account credentials.

Changing Email

  1. Go to Dashboard → Settings
  2. Click "Change Email"
  3. Enter your new email address
  4. Verify via the magic link sent to your new email

Note: Your trading wallet and data remain unchanged.

Changing Password

Polyfollow uses passwordless authentication:

  • Sign in via email magic link
  • Or connect a wallet

There's no traditional password to change!

Account Security

Two-Factor Authentication

Currently, 2FA is handled by:

  • Email verification (magic links)
  • Wallet signatures (if using wallet login)

Wallet Security

Your trading wallet private key is:

  • Encrypted at rest with AES-256-GCM, with the encryption secret kept separately from the database
  • Never stored in plain text
  • Decrypted only in memory on our servers, to sign your trades and the withdrawals you request
  • Exportable by you from Settings (each export is logged)

Deleting Account

To request account deletion:

  1. Open a support ticket
  2. Request "Account Deletion"
  3. We'll process within 7 days

Warning: This is irreversible and will:

  • Close all open positions at market price
  • Transfer remaining funds to a wallet you specify
  • Delete all account data
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