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Troubleshooting

Trade Not Executing

Troubleshoot why a copytrade may not have executed as expected.

Trade Not Executing

Trade didn't copy? Don't panic - here's how to diagnose and fix it.


Common Causes & Solutions

IssueSolution
Insufficient balanceDeposit more USDC to your wallet
Follow is pausedGo to Dashboard → unpause the trader
Max Per Market reachedIncrease limit or wait for positions to close
Max Days Out filterTrade was on a long-dated market
Below Min TriggerTrader's bet was smaller than your minimum
Max Odds exceededTrade probability was too high
Market expiredCan't copy trades in closed markets
Ultra-fast tradeTrader entered & exited in <30 seconds

How to Check What Happened

  1. Go to Dashboard
  2. Look at your Trade History
  3. Failed trades show the reason why

Restrictive Filters (Most Common Cause)

Many users set up filters when they start copying a trader and forget about them. These filters silently block trades that don't match your criteria.

Filters that commonly block trades:

FilterWhat it doesWhy it blocks trades
Max Days OutOnly copies markets expiring within X daysSkips long-dated markets the trader enters
Min TriggerIgnores trades below X dollarsSkips small positions the trader takes
Max OddsSkips trades above X probabilityBlocks trades on likely outcomes (e.g. 85c+)
Min OddsSkips trades below X probabilityBlocks trades on unlikely outcomes (e.g. 15c-)
Max Per MarketCaps total exposure per marketStops copying once you hit the limit
Min LiquiditySkips low-liquidity marketsBlocks newer or smaller markets

How to check:

  1. Go to Dashboard
  2. Click the settings icon on the trader you're copying
  3. Go to the "Filters" tab
  4. Review each filter - if in doubt, clear them all and re-add only what you need

Quick test: Temporarily remove all filters and see if trades start copying. If they do, add filters back one by one to find the culprit.


Most Common Issues

1. Not Enough USDC

Symptoms: Trades skip silently Fix: Always keep buffer (2-3x your typical trade size)

2. Filters Too Restrictive

Symptoms: Trader has trades, but you don't copy any Fix: Loosen your Max Days Out, Min Trigger, or Max Odds settings

3. Paused Without Realizing

Symptoms: Stopped copying suddenly Fix: Check the pause status on your followed traders


Still Not Working?

If trades consistently fail:

  1. Verify sufficient USDC balance
  2. Check that you're following active traders
  3. Review your filter settings
  4. Submit a support ticket with trader name + timeframe